Tidy Find
Last updated 6 October 2026
Privacy policy
This explains what Tidy Find collects, why, who else sees it, and how to get rid of it. It is written to be read rather than skimmed past, and it describes what the app actually does.
Who runs Tidy Find
Tidy Find is operated by Tidy Find, the data controller for the purposes of UK data protection law. You can reach me at support@tidyfind.co.uk, and a postal address is available on request.
What the app collects
Your account
When you sign up, the app stores your email address and a securely hashed password. Your password is never stored in a form anyone can read, including me.
In your profile you can optionally add a name, a username, a profile photo, your country, the marketplaces you sell on and the categories you deal in. All of it is optional except the email address, and all of it is there to make the app work rather than to profile you.
Photos you scan
When you scan an item, the photo is uploaded to private storage tied to your account. Nobody else using the app can see it. The first photo is sent to eBay’s image search, which returns listings that look like it, and the photos are sent to OpenAI, which uses them and those listings to work out exactly what the item is — brand, model, size and so on. Finding and pricing the item is the only purpose they are used for.
A Quick Look works the same way with a single photo, except that the photo is not stored: it is sent straight to eBay’s image search and to OpenAI, and what the app keeps is the name of the item and the price it found, so you can carry on to a full check. That record is automatically deleted by scheduled cleanup shortly after three days (normally within 15 minutes of expiry). Once the item is named, its name or barcode — never the photo, and nothing about you — is looked up on Amazon UK through Keepa to show Amazon’s prices beside eBay’s.
Your eBay account, if you connect it
Connecting your eBay seller account is optional. You sign in on eBay’s own page, not in the app, and grant Tidy Find read-only access to your orders. Tidy Find cannot list, change, message or buy anything on your account.
From each item you have sold in the last two years, the app keeps the title, the price including the postage your buyer paid, the quantity and the date, and uses them as sold prices for your own future scans. It also keeps your eBay user ID and username, so it knows which account is connected. It never stores your buyers’ names, addresses or usernames, even though eBay’s order data includes them. The permission eBay gives the app is stored encrypted.
Disconnect under Profile at any time: the permission and every imported sale are deleted at once. If you close your eBay account, eBay tells the app and the same deletion happens automatically.
Your stock and sales
Items you save, what you paid, what you sold them for and when: this is the record that makes your analytics work, and it also feeds back into your own future price estimates. It is scoped strictly to your account. Nothing is pooled with other users and nothing about your trading is shared with anyone.
Your subscription
If you subscribe, the app records which plan you are on and when it expires. Payment itself goes through Google Play — I never see your card details, and Google does not pass them to me.
Technical records
When something goes wrong, the app records the error so it can be fixed, along with your account identifier and a timestamp. It also counts how many scans and listing drafts you have used in the current month, and how many Quick Looks you have used each day, because those are what your plan limits. The daily Quick Look counts are deleted after five weeks.
If you tap Report a wrong match on a result, your own email app opens a message to support with the item’s name, the price shown and the scan’s reference number filled in. Nothing is sent unless you send that email, and no photo is attached.
What the app does not do
There is no analytics SDK, no crash-reporting service, no advertising library and no tracking of any kind in this app. Not a reduced amount — none. You can verify that from the app's permissions and network behaviour.
Your data is never sold, rented, or shared for marketing. There is no profile built about you beyond what you can see in the app yourself.
Who else processes your data
Running the app means using a handful of other companies. Each one only gets what it needs to do its job.
| Who | What they get | Why |
|---|---|---|
| Supabase | Your account, profile, stock, sales and scan photos | Hosts the database, sign-in and file storage |
| OpenAI | The photo of the item you scanned | Identifies what the item is |
| eBay | The first photo of the item, and a text search for it — no account details. If you connect your eBay account, eBay also sends the app your own order history, read-only | Finds comparable listings and demand, and imports your own sales |
| Keepa | The item’s name or barcode — no photo and no account details | Looks up the item’s Amazon UK prices |
| RevenueCat | Your account identifier and subscription status | Keeps your plan in step across devices |
| Google Play | Your payment details, which go to Google, not to me | Takes the payment and handles refunds |
Some of these companies are based outside the UK, so your data may be processed abroad under the safeguards those transfers require. My database is hosted in London.
Reminders
If you turn on stock reminders, the notification is scheduled on your own phone. No push token is sent anywhere and no reminder is sent from a server — your phone reminds itself.
How long it is kept
Your account data is kept for as long as your account exists. Delete your account and it goes, including your stock, sales, scans, photos and anything imported from eBay. Sales imported from eBay also go as soon as you disconnect eBay.
Two exceptions. Error records are kept for a short period so problems can be diagnosed. Records of payments may be kept longer where tax law requires it — those sit with Google as the seller of record.
Deleting your account
You can delete your account from inside the app, under Profile. It is a real deletion, not a flag on a row: your data is removed. If you would rather I did it, email support@tidyfind.co.uk from the address on the account.
Deleting your account does not cancel your subscription — that has to be cancelled through Google Play, since that is who you are paying.
Your rights
Under UK data protection law you can ask me to:
- give you a copy of what I hold about you
- correct anything that is wrong
- delete your data
- restrict or object to how it is used
- hand it over in a portable format
Most of these you can do yourself in the app without asking. For anything else, email support@tidyfind.co.uk and I will respond within one month.
If you think I have handled your data badly, you can complain to the Information Commissioner's Office at ico.org.uk. I would rather you told me first so I can put it right.
Age
Tidy Find is meant for people running a resale business and is not intended for under-18s. I do not knowingly collect data from children.
Changes
If this policy changes in a way that matters, the date at the top changes and, for anything significant, you will be told in the app rather than left to notice.
Contact
support@tidyfind.co.uk — a real address, read by a real person.